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  1. Snowfox Support
  2. User Guide

User Guide

Getting Started

  • How to set up your Snowfox device
  • Snowfox button functionality and LED indicators
  • Creating allowed or restricted places
  • Adding guardians to Snowfox
  • Calling your child
  • Timeline alerts

User Manuals

  • Quick Guide

Video Tutorials

  • User Interface Introduction
  • Create Account
  • Add Trackerphone
  • Add, Edit and Assign Places
  • Invite Guardian
  • Receive Guardian Invitation
See all 8 articles

FAQ

  • Snowfox Service in North America
  • How do I stop using the service?
  • ToS and Privacy and Cookies Policy updated
  • How to add a tracker without the packaging?
  • Caller ID disabled
  • Payment methods
See all 15 articles

Troubleshooting

  • System issue - fixed 24.1.2020 @13:30
  • Topup service out of order
  • Connectivity issues in Finland - updated 27.8.2018 @16:25
  • Issues with Huawei Android devices - updated 21.5.2018 @9:05
  • Issue with the email
  • Notification on iOS 11.x - Fixed
See all 9 articles