User Guide

Getting Started

• How to set up your Snowfox device
• Snowfox button functionality and LED indicators
• Creating allowed or restricted places
• Adding guardians to Snowfox
• Calling your child
• Timeline alerts

User Manuals

• Quick Guide

Video Tutorials

• User Interface Introduction
• Create Account
• Add Trackerphone
• Add, Edit and Assign Places
• Invite Guardian
• Receive Guardian Invitation

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FAQ

• Snowfox Service in North America
• How do I stop using the service?
• ToS and Privacy and Cookies Policy updated
• How to add a tracker without the packaging?
• Caller ID disabled
• Payment methods

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Troubleshooting

• System issue - fixed 24.1.2020 @13:30
• Topup service out of order
• Connectivity issues in Finland - updated 27.8.2018 @16:25
• Issues with Huawei Android devices - updated 21.5.2018 @9:05
• Issue with the email
• Notification on iOS 11.x - Fixed

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